Getting started, step by step
SignFlex3D turns your drawing into the file to make the sign. This guide goes in order: first how to get started (what you need with the Basic plan), then what the Expert planadds, and then each tool on its own: the sign workshop, CNC and laser, 3D letters, lightboxes and the free quoter .
If you only read one thing, make it this: for neon, your drawing has to be one line through the centre of each letter, not a filled letter. It is the mistake we see most.
Get started Prepare your file Common problems
In this guide
Getting started with SignFlex3D
Everything in this part is included in the Basic plan and is done in the Simpleview. Seeing the sign in 3D is free and needs no account: you only need an account to download.
The screen
On the left, the panel where everything is set. In the middle, the column with the systems (1st and 2nd generation, CNC, laser, channel letters). On the right, your sign in 3D. The download button is always at the bottom of the panel.
- 1Where your drawing comes from. Upload an SVG, type a word or draw it in the workshop.
- 2Which system you are making. It is the first thing to decide.
- 3The settings. Size, channel, base. They open and close by section.
- 4Your sign in 3D. Turn it, zoom in and light it up. At the top, Dimensions y Print bed.
- 5Download. Always at the end of the panel.
The golden rule: the drawing decides the channel
The generator puts the channel around every line of your drawing. That is why what you upload has to be different depending on what you are making:
| You are making… | Your drawing has to be… |
|---|---|
| Neon flex printed (1st and 2nd generation) | One line through the centre of each letter, with no fill. It is where the hose goes. |
| 3D letters | Filled letters (the silhouette): each letter is a box. |
| CNC or laser | Centre line, o filled letter with «My SVG is an outline» ticked. |
Step 1 · Prepare your file
The generator reads SVG. Depending on where you come from:
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If you come from CorelDRAW
Export as SVG. Corel saves the size in millimetres and it opens in the generator at the exact size.
For neon: draw each letter with a line with no fill, or use a single-stroke font (engraving fonts, called single line o stick). Do not use «Convert to curves» on a normal font or «Convert outline to object»: both leave you with a filled letter.
The line width you have in Corel does not matter: the generator uses the centre of the line. The channel width is set in the generator.
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If you come from Illustrator
File → Save As → SVG o Export As → SVG: both work. The generator recognises Illustrator files and opens them at their real size.
For neon: strokes with no fill, or a single-stroke font. Do not use «Create Outlines» on text or «Outline Stroke»: they turn the line into a filled shape.
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If you come from the sign workshop
It is the easiest. In the workshop you press Send to generator ▾, choose the destination (Neonflex, CNC or laser, Channel letters) and it arrives ready. For neon, use the fonts in the Neon flexgroup, which are single-stroke, or trace any font you like.
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If it is just a word
Press Type text in the generator itself. The fonts are already prepared for each system.
Step 2 · Choose the system
Choose the machine you have. It changes which controls appear and which file you take away: 3D printer with solid hose → 1st generation; 3D printer with separate strip and rubber → 2nd generation; router → CNC; laser → laser cutting; letters with volume → channel letters.
Step 3 · Set the right sizes
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Measure your hose with calipers
This is where 90 % of the problems are. Measure the hose you bought and enter those numbers, not the catalogue ones: two «6 mm» hoses can measure 6.0 and 6.5. The channel width has to be a hair wider than the hose, so it goes in without forcing and does not wobble.
In Neon channel: width, depth, wall thickness and floor. -
The size of the sign: what are you measuring?
In Size, under the width, there is a selector with two options:
Measures the drawing: the width is that of your line. The walls and base grow outwards, so the piece comes out a few millimetres bigger.
Measures the finished piece: the whole sign, on the outside, measures exactly what you enter. If your client asked for «80 cm wide», choose this one.
«Measures the finished piece»: the sign measures 240 mm on the outside, which is what was asked. Below you can see the size of the printed piece and the neon gap. -
Dimensions
Press Dimensions, above the 3D, to see the real corner-to-corner sizes: in white the printed piece and in orange your drawing, plus the size of each letter. Below you can type the size you want: with the lock closed, width and height change together; open, you can stretch just one.
With dimensions on, every size shows in 3D.
Step 4 · Check it in 3D and on your bed
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Turn it and light it up
Turn the sign, zoom in on the channel and press the light bulb at the top right to light it up. Off, you judge the piece; on, you judge the sign your client will see.
The lit view. -
Does it fit your printer?
Press the tab Print bed and choose your machine: you see the piece on your bed, whether it fits, the weight and the time.
Print bed: printer, whether it fits, weight and time. -
If it does not fit, cut it
Open Cut (the scissors) and press Suggest cuts. They appear as planes you move with the orange handle and rotate with the green ones. Each piece says whether it fits on your bed, and the joints have dovetails to glue them. In Print bed, Distribute places them on several beds.
Each colour is a piece. The list on the left says whether each one fits.
Step 5 · Download and open it in your slicer
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Download STL
The button is at the bottom of the panel. If you cut the sign, the pieces come out already separated in the same file. Before the button, the material list tells you how much hose and filament you need.
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In the slicer, do not scale
In Bambu Studio, OrcaSlicer, Cura or PrusaSlicer the scale has to be at 100 %. If you enlarge the piece in the slicer, the channel gets bigger too and the hose wobbles. The size is always changed in the generator.
Projects and presets: not the same thing
| What it saves | Where | |
|---|---|---|
| Project | One specific design with everything: drawing, sizes, mounts and colours. | In your account (My projects). With the Basic plan, up to 5; if you save with the same name, it overwrites and does not use another one. |
| Preset | Only the settings (channel, walls, base…) to apply them to any drawing. It does not touch your drawing, your mounts or your colours. | In your browser (Presets). They can be exported to take them to another computer. |
Common problems
| What happens | Why | What to do |
|---|---|---|
| The channel comes out wider than I set | Your drawing has filled letters | Use a line through the centre (the golden rule). |
| The channel and the piece come out bigger | You enlarged it in the slicer | Scale at 100 %; the size, in the generator. |
| The piece comes out a few mm bigger | The size is the drawing's | Choose «Measures the finished piece». |
| An O comes out solid, like a tray | Closed curve in one piece | Tick «Split closed curves in two». |
| It will not let me download and I have a plan | You logged in with another account | Check the email at the top right. |
| Something has a crown and will not download | It is from the Expert plan | You can see it in 3D, but it does not download with Basic. |
| The sign does not fit my printer | It is bigger than the bed | Cut → Suggest cuts. |
1st generation · solid silicone
The classic neon flex: a solid silicone tube that press-fits into a channel with walls. It is the simplest to assemble and the most forgiving.
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Channel width and depth
The channel has to be a hair wider than the neon flex so it goes in without forcing and does not rattle. The factory values —6.2 × 10 mm— are for an ordinary 6 × 11 neon flex.
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Diffuser cap, yes or no? (Expert plan)
Without a cap you see the tube as it is. With one, the light spreads and the LED dotting disappears. There are three ways to fit it and each assembles differently:
The internal one is flat, so it can be laser cut from acrylic instead of printed — it diffuses far better than PLA and shows no layer lines.
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How the ends finish
How the channel closes where the stroke ends.
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Wiring, mounts and ties
Where the cable runs from one letter to the next without showing, how it hangs on the wall, and where to put ties so the loose parts of a letter do not come away when you lift it off the bed.
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Does it fit your printer?
Press the tab Print bed, above the 3D view, and choose your machine: you see the piece on the bed, whether it fits, the weight and the time. If it doesn't fit, with the icon Cut you drag a plane and the sign comes out split where you say, already separated in the file.
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Hide the cables at the back (Expert plan)
In the icon Cap you'll find the back cover: a tray that closes the sign at the back so the wiring can't be seen.
What you get
- Button
- Download STL, at the very bottom of the panel.
- File
- One .STL with every part already separated.
- Opens in
- Your slicer: Cura, PrusaSlicer, Bambu Studio, Orca.
- Then
- Slice it like any part. Press the neon flex into the channel, solder the cables and hang it. No supports: the channel is calculated to print in the air.
2nd generation · strip + separate silicone
Here it is two pieces bought separately: an S-type LED strip that lies flat at the bottom, and above it a silicone profile that acts as wall and diffuser at the same time.
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The channel goes wider and shallower
And that is not a whim: the wall only has to grip the foot of the silicone, not wrap a whole tube. Factory values, 8 × 6.5 mm.
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Turn on the retaining lip
It is a small step inside the wall that locks the silicone in so it does not pop out. Without it the silicone lifts over time, especially on curves.
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Check the fit in the warning
The generator tells you how far the silicone goes into the channel and how much sticks out. If it says it sits sunken, the wall is blocking its light and the sign will look dead from the side: reduce the channel depth.
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The rest is the same as 1st gen
Ends, wiring, anchors, bridges, back cover and the cut for the bed work the same.
What you get
- Button
- Download STL.
- File
- One .STL, same as 1st generation.
- Then
- Stick the LED strip to the bottom of the channel, press the silicone in on top and the lip holds it. The material list tells you how many metres of each thing to buy and where to cut them.
What the Expert plan adds
Everything in part 1 still applies. At the top of the panel switch to the Complete view to see all the settings. Anything with a crown is from the Expert plan; it also shows in the Simple view, so you know it exists, and you can try it in 3D with any plan.
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Diffuser cap
In the icon Cap. The light spreads and the LED dots disappear. There are three types: internal (flat, it can be cut in acrylic), outer (with a skirt on the outside) and with walls.
With a cap, Download STL (sign + cap) downloads both pieces together, 15 mm apart and ready for the bed. Cap only downloads it alone; with the inner one, Cap outline (SVG) gives you the outline for the laser, with the cut width already taken off. The Separate pieces slider separates the cap in 3D; if it covers the dimensions, drag it by its handle ⠿ (double-click puts it back).
Inner cap on. Below, «Download STL (sign + cap)». -
Wall finish and smoothing
In Neon channel: Straight (the strongest), Rounded, Bevel y Curved. The last three use less filament and give a finer finish. Smooth inner corners rounds only the corners of the channel, never the base or the ends.
A large smoothing needs a thick wall: if it is more than twice the wall thickness, a warning appears. The «i» next to the control explains it.
Finish Curved: the wall gets thinner towards the top. -
Four types of mounts
In the icon Mounts: Keyhole y Circle (Basic), Countersunk y Counterbore (Expert). Press + add and place them in the plan view. Each mount can have its own type: select one in the list and change the card; if none is selected, they all change.
When you open Mounts, the 3D switches to plan view to place them. In Other formats and templates you have the holes in DXF for the CNC and an SVG template at real size to print and drill.
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Hidden wiring
Cable passes, tunnels between walls and conduits with their covers, so the cable goes from one letter to another without showing. The back cover closes the sign at the back.
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All the pieces in one STL
Sign and separate pieces downloads everything together and already separated: cut pieces, cap, back cover and covers. It goes into the slicer in one go.
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Presets
Save your workshop settings —your hose, your walls, your base— and apply them to any drawing with one click. They can be exported and imported to move them to another computer.
The sign workshop · draw, trace or type
It's your drawing table, free and with no account. It looks like CorelDRAW or Illustrator, but with just what you need for signs: no other program needed.
| Where | What's there |
|---|---|
| Left | The tools: Selection, Shape, Pen, B-curves, rectangle, ellipse, polygon, line, Text, Measure, Image, Delete, LED runs, CNC outline, Hand and Show all. Each with its key (hover over it). |
| Top | Save (floppy disk, or Ctrl+S), your projects (folder), undo and redo, and the options of the tool you're using. |
| Right | The Objects: every letter and every drawing, with an eye (what's hidden isn't sent) and a lock (it won't move). Below, the options of the chosen tool. |
| Centre | The borderless canvas. At the top you choose Canvas o Print bed to see your bed. |
| Bottom | Where the cursor is, how big what you've picked is, a tip for the tool, the unit and the zoom. |
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Trace a photo
Tool Image: drag the photo in, set its real width in millimetres and lower its opacity. With the B-curve you trace along the centre of the stroke: a click places points, a double click finishes. With Shape you touch up the points afterwards.
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Typing: first, what it's for
Tool Text. At the top of the panel you choose Neon flex, CNC o 3D letters, and only the fonts that work show up:
Neon flex: the single-stroke ones, where the line is the neon. 3D letters: the filled ones —10 included that work in any browser, and in Chrome or Edge also every font on your computer with «Use my fonts»—. CNC: both; with a filled one, the letter is the cut and the groove is proposed automatically.
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Trace a font for neon flex
Neon needs its own curves, so a font isn't used as it is: it's traced. In Neon flex, choose one from the group «For tracing (not sent)». It shows as a grey dotted, locked guide ; you trace over it with the B-curve or press «Propose a line to trace» to get a draft you then smooth with Shape. The guide is never sent.
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Vectorize an image
Upload a logo or a drawing and press «Use as outline» (for channel letters or the CNC cut) or «Use as strokes» (the neon line). Always check the result with Shape before sending it.
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Shapes and rounded corners
Rectangle, ellipse, polygon and line; with Shift, proportional. With the tool Shape, dragging a corner of a rectangle rounds them all. «To curves» turns it into a normal stroke.
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LED runs
With the strip icon: you say how often your neon can be cut (1 cm, 2.5 cm…) and it marks on the drawing where each cut falls, how long each run is and whether it's too long or too short.
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Save and send
With an account, the floppy disk saves the project with a name and the folder shows them. When you're done, Send to the generator ▾ and choose the destination: Neon flex (the line), CNC or laser (the groove and its outline) or 3D letters (the filled letters and the closed shapes). The generator opens already in that system.
CNC and laser · the sign on a sheet
Nothing is printed here: the generator gives you an SVG in millimetres for the router or the laser. Your drawing can be a centre line or a filled letter: with the «My SVG is an outline»checkbox, the letter is the cut and the groove goes through the centre. If you do not have the machine, any shop with a CNC or laser cuts it with that file.
2nd generation for CNC · milled groove
The same second-generation silicone, but the groove is not printed: it is milled into a sheet. The machine changes, the material changes, and so does the file that comes out.
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Sheet material and thickness
Opal acrylic, clear acrylic, foamed PVC or MDF. If you are unsure, opal acrylic: it works by day and by night and hides the milling.
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The cutter sets the measurements
The neon flex cutter is 6 mm in diameter and goes down 4,2 mm. In a 6 mm sheet that leaves 1.8 mm of material under the groove, and that millimetre and a bit is what does the trick: light passes through it and the stroke reads as lit from the front.
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Cutting the outline
The CNC also cuts the panel out following the shape of the text. The outer and inner margins are separate on purpose: on an O, the outer one fattens the sign and the inner one decides how much material is left in the eye before it opens up.
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Is your sign a filled font? Use its outline
If your SVG is filled letters (a font converted to curves), tick «My SVG is an outline»: the outline of the letter is the cut and the program works out the groove along the centre. If you'd rather draw the groove yourself, press «Draw the groove myself in the workshop»: the workshop opens with your letter in the background, you draw it with the B-curve and it comes back to the generator already in CNC.
From the workshop you can also type directly with a filled font (see the workshop) and send to CNC or laser: if the groove is missing, it proposes it along the centre of your letters.
What you get
- Button
- Download SVG for CNC, with the other download buttons.
- File
- One .SVG in real millimetres, with two colours inside.
- Black
- Sheet outline. Cut through.
- Red
- The groove path. 6 mm cutter, 4.2 mm deep.
- Opens in
- A CAM program: VCarve, Aspire, Fusion, RDWorks.
Laser cutting · mark or cut through
A laser goes through. There is no channel with a floor like the CNC: either you cut an opening from side to side, or you cut nothing and simply mark where it goes.
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Decide how the neon flex will sit
Mark — the sheet stays whole. The laser drops its power and cuts only the protective paper, the width of the neon flex. You peel that strip of paper off and stick the neon flex on top. It is the fastest way and does not weaken the panel.
Cut through — the opening goes all the way and the neon flex press-fits into it, sitting flush inside the acrylic. It looks better and lasts longer, but it needs a thick sheet.
You can see the difference in the 3D view: with mark the neon flex rests on top; with cut through it sits inside.
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If you cut through, set the grip
The opening has to come out slightly narrower than the neon flex so it holds. Between 0.2 and 0.4 mm it grips without having to force it. With no grip it falls out on its own; with more than 1 mm you have to push it in hard and the acrylic can crack at the edge.
The generator also subtracts what the laser itself burns away, which would otherwise eat the whole grip you asked for.
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The tabs, if you cut through
If the groove goes all the way through, any closed stroke drops its island: the O loses its centre and it falls onto the table halfway through the cut. That is why small uncut pieces are left every so many millimetres, and snapped off by hand at the end.
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Filled letters, same as in CNC
The checkbox «My SVG is an outline» and the workshop work the same as in CNC: the filled letter is the cut and the neon line runs along its centre.
What you get
- Button
- Download SVG for laser.
- Black
- Panel outline. Cut through.
- Red
- The neon flex opening, with tabs. Cut through.
- Blue
- The width of the neon flex. Mark only, at low power.
- Green
- The centreline of the stroke, as a guide. Mark only.
3D letters · light boxes with volume
There's no neon tube here: each letter is a box with walls, a back and a face the light comes through. That's why the letter has to be filled —its silhouette—, not a stroke. It opens from the menu, under 3D letters.
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Put in the filled letter
Three ways: Upload SVG with the letter in curves; Type text, which already has filled fonts and lets you load your own .ttf; or type it in the workshop choosing «3D letters» and send it with Send ▾ → 3D letters.
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Choose the kind of face
Acrylic face: the face is cut separately and it's the one that spreads the light best. Printed face: everything comes out of the printer. Below, each model shows its cross-section in a drawing; tap the «i» to read how it's assembled.
With the Basic plan you get Acrylic with notch y Acrylic, hollow back; the other models are on the Expert plan.
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Adjust the box
Depth (how deep the letter is), wall thickness and the thickness of the acrylic or the printed face. If a stroke of your letter is too thin for the wall, the warning tells you how many millimetres it eats and where it will close up.
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Colours and stripes
In Colours you choose the face colour and the wall colour. With «Striped walls» the wall comes out in bands, and it tells you the exact height to pause the printer and change filament.
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Indirect light (halo), with pins
The model Indirect light is a single printed piece, face included, hollow and open at the back: the LED goes inside and the light shines towards the wall. It's shown face down, as it's printed, so you can place the pins: columns that hang from the face on the inside with a blind hole for the screw. With the icon Pins you press «+ add» and drag each one in the 3D view.
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Check the bed and download
The tab Print bed tells you whether it fits, how much it weighs and how long it takes. Download STL downloads the letter; Sign and separate pieces, all the pieces separated; and Acrylic face to cut (SVG), the exact outline for the laser or the CNC.
What you get
- Letter
- One .STL with the body, and the separate pieces (back, printed face) if the model has them.
- Acrylic
- One .SVG at real size to cut it.
- Then
- You print, stick the LED inside, close it with the face and hang it.
Spacers, pins and how to install
So the letter stands off the wall —and on the indirect-light one, so the halo shows—. It all opens in its own screen, with the pieces fitting together in an animation.
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Pin and male (indirect-light letters)
In the panel Pins, press «Spacers: male and female». There you adjust the pin that goes inside the letter (diameter, hole and height) and the male that screws to the wall: as a bracket, the strongest, or as a flange, a round plate. You choose the gap to the wall, how far it goes in, the clearance, the plate thickness and the holes. Press ▶ Fit together to see them assemble.
You download one male: in the slicer you repeat it as many times as the letter has pins.
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The installation template
Installation template (SVG 1:1) gives you the letter seen from the front, at real size, with every pin and a red cross where to drill. Each male is already rotated to stay hidden behind the letter. Print it at 100 % —it has a 100 mm ruler to check—, tape it to the wall, drill, screw in the males and hang the letter.
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Ball spacer (for any sign)
The icon Spacers opens the ball snap: a pin with a ball that screws to the wall and a slotted socket that's glued to the letter. The ball snaps in and stays held. You adjust the ball, the retention, the plate, the socket and «Taller socket» to stand it further off the wall. Here you do need both pieces: Both .stl.
Light boxes · double or single-sided
A printed ring with the LED strip inside and an acrylic face —or one printed in translucent filament— on one or both sides. It has its own page: Light boxes.
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Choose shape and size
Round, square o rectangle with rounded corners. You set the width (or diameter), the height, the depth of the ring and the wall thickness.
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Double or single sided
Double sided: it comes off the wall with an arm. The base screws to the wall and the ring is fitted by sliding it down a dovetail; the cable runs inside the arm. Single sided: it has a closed back and hangs from the ceiling (two eyelets on top) or flat on the wall (two keyholes at the back).
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The face and how it's held
Acrylic, whatever thickness you have, or printed in translucent. It rests on the edge of the ring and is held by a lid that covers it from the outside, like a jar lid: it clicks into a small groove in the ring and comes off with a spatula through the notch at the bottom.
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Two-colour text
Type the text and choose the font. With the printed face, the text comes out as a separate piece of the same thickness: on multi-colour printers you load both and give each its filament. With acrylic, the text goes in the SVG to engrave it or cut it in vinyl. On double-sided boxes, the back one comes out mirrored so it reads correctly.
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Your logo, in several colours
Press Preview your logo and upload it. As SVG, each fill colour comes out as a piece inlaid in the translucent face; as PNG or JPG it is preview only, to show it. Prepare the SVG with flat colours, text as curves, no gradients and details of 0.8 mm or more: if something will not work, the page warns you. Colours you untick stay the colour of the face. Download Face and colours aligned: a ZIP with one STL per colour in the same coordinates; drag them together into the slicer as a single object and give each part its filament.
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No multicolour printer: raised
In The face, choose Raised: the logo and text are printed on top of the face, as high as you set. Download Face with the relief in one piece, add a pause in the slicer at the height the page shows, change the filament and carry on.
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Presets and projects
In Projects and presets, a preset saves the sizes in your browser to repeat the same light box. A project is saved to your account with everything, including the logo, and you open it from any computer or from your account.
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Switch it on and download
Switch on shows how it will look at night and Separate pieces opens the exploded view. It tells you the filament and whether the ring fits your bed. You download all the pieces together or separately, each already in its print position and with no supports.
The STL quoter · free and without an account
It works for any printed piece, not just signs. Upload an STL and it tells you how much it weighs, how long it takes, how much it costs you and what to sell it for. The file does not leave your computer: the calculation is done in your browser. It is in STL quote.
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Upload your STLs
Drag them into the box at the top left. You can add several pieces in the same quote.
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Say how you will print it
Copies, scale, material, infill, walls and your type of printer.
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Set your prices once
Currency, spool price, your hourly rate, electricity and your printer's consumption, wear and the multiplier you use to get the selling price. They are saved in your browser and are the same ones the generator's quote uses.
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Read the result
Sizes, volume, filament and time; then each cost separately, what it costs you and the free suggested selling price. It is an estimate: your slicer with your profile gives you the exact grams and time.
So which one do I pick?
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I have a 3D printer
1st or 2nd generation, depending on the neon flex you buy. If your neon flex is a solid tube, first. If it is two pieces —strip and silicone apart—, second.
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I have a CNC router
2nd generation for CNC. Sheet, milled groove and cut-out outline.
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I have a CO2 laser
Laser cutting. Mark if you want to go fast and stick it on top; cut through if you want the neon flex flush inside the acrylic.
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I want a round or square illuminated sign
Light boxes. Double-sided with an arm to the wall or single-sided and hung, with an acrylic or printed face.
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I want letters with volume
3D letters. With an acrylic face if you have somewhere to cut it; with a printed or indirect-light face if everything comes out of your printer.
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I have no machine at all
Design it anyway and take the file to a shop. Any 3D printing service prints an STL; any shop with a CNC or a laser cuts an SVG. The 3D view is free, so you can show the client the result before spending anything.
Open the generator Open the workshop Watch the videos
Missing something? Press the light bulb at the bottom right and tell us.